Digital Products & Services: Global Corporation AI Solutions primarily offers digital products, software solutions, and AI-powered services. Since our products and services are delivered digitally, traditional shipping does not apply to most purchases.
1. Digital Product Delivery
Our digital products and services are delivered electronically through the following methods:
- Software & AI Tools: Access credentials and download links sent via email within 24 hours of purchase confirmation
- Web Development Services: Project deliverables deployed to the specified hosting environment or provided via secure file transfer
- AI Solutions: Implemented and configured on the client's infrastructure or our cloud platform
- Consulting Services: Delivered through scheduled meetings, reports, and documentation
2. Delivery Timeline
- Instant Access Products: Immediate delivery upon payment confirmation
- Custom Development: As per the agreed project timeline specified in the project proposal
- AI Model Training: Delivery timeline depends on project complexity (typically 2–8 weeks)
- Consulting Reports: Within 5–10 business days of engagement completion
3. Access & Account Setup
- Account credentials are sent to the email address provided during purchase
- We are not responsible for delivery failures due to incorrect email addresses
- If access credentials are not received within the specified timeframe, please contact us immediately
- Account setup assistance is provided at no additional cost
4. Physical Products (If Applicable)
In the rare event that physical products are offered (e.g., branded merchandise, promotional items):
- Shipping within India: 5–10 business days
- International shipping: 10–21 business days
- Shipping costs are calculated at checkout and are the responsibility of the buyer
- Tracking information will be provided via email
- We are not responsible for delays caused by customs or shipping carriers
5. Delivery Issues
If you experience any issues with product delivery:
- Contact our support team at info@gcais.com
- Provide your order number and describe the issue
- Our team will investigate and resolve within 48 hours
- If the issue cannot be resolved, a full refund or replacement will be offered
6. Service Availability
- Our cloud-based services are available 24/7 with 99.9% uptime guarantee
- Scheduled maintenance windows will be communicated in advance
- Service interruptions due to force majeure events are excluded from SLA guarantees
